Below is a clear breakdown of PFMS and DBT statuses as they apply to the most widely used Government of India and state welfare programs.
Scholarships (NSP → PFMS)
- Portal: https://scholarships.gov.in
- UTR generated in PFMS means payment dispatched
- Credit not received despite UTR → bank seeding/mapper/account issue
- No UTR → department must re-release payment batch
LPG Subsidy (PAHAL/DBTL)
- Portal: https://mylpg.in
- Requires Aadhaar bank seeding + NPCI mapping
- Mapper inactive → subsidy routing blocked
- Success in portal does not always mean credit—UTR must be verified in PFMS
Pensions & Welfare DBT
- Aadhaar authentication mandatory
- Account dormant → payment returned to PFMS
- Demographic mismatch → bank rejects credit
Rural Wage Payments (MGNREGA → PFMS)
- Portal: https://nrega.nic.in
- FTO (Fund Transfer Order) approved → PFMS processes payment
- FTO approved but credit failed → NPCI/bank/Aadhaar issue
Farmer Benefits (PM-KISAN → PFMS)
- Portal: https://pmkisan.gov.in
- Status checks available state/district/block-wise
- eKYC pending → payment not released
- Aadhaar not mapped at NPCI → bank rejects credit
PFMS Status Glossary
| PFMS Status | Meaning | Action Needed |
|---|---|---|
| Payment Initiated | Dept accepted request | Wait for batch release |
| UTR Generated / Payment Generated | PFMS sent to bank/NPCI | Check bank seeding/mapper if not credited |
| Payment Credited | Amount in bank confirmed | No action |
| Pending with Bank | Bank not responding or account issue | Visit bank, verify status |
| Rejected by Bank | Invalid details or mismatch | Correct account/IFSC/name |
| NPCI Mapper Inactive | Aadhaar not mapped to bank | Ask bank to re-push mapper |
| Aadhaar Authentication Failed | OTP/Biometric/Demo mismatch | Update eKYC or Aadhaar data |
| No Record Found | No payment released | Contact scheme office |
General Resolution Rules
- UTR exists but no credit → Bank/NPCI layer issue, not PFMS
- No UTR → Scheme office must resend payment
- Name/DOB mismatch → Bank rejects payment
- Mapper conflict → Only 1 primary bank must be active at NPCI
- Dormant/closed account → Payment returned to PFMS treasury
Escalation Channels
- PFMS Grievance: https://pfms.nic.in
- Aadhaar Support: https://uidai.gov.in
- Scheme authority contacts available on: Helpline Contacts